15 Metabank Common Questions and Quick Answers

Metabank is a popular consumer and business focused bank in Iowa and South Dakota. If you live in those areas, you’re likely familiar with the company and it’s many service offerings.

They have billions of dollars worth of assets and thousands of customers, so it’s not a surprise that some people have questions about Metabank and their offerings.

When it comes to Metabank, these are some important things you should know about. Here is what will be covered in this post:

What time does Metabank direct deposit hit?

Generally, you can expect a direct deposit into your Metabank account between 12am and 6am on the day your employer has setup the direct deposit.

However, if your employer has the direct deposit setup on a bank holiday or weekend, you may receive the direct deposit on the next day the bank is open. Check with your employer and local branch if you have questions about specific dates or deposits.

What time does Metabank post deposits?

Metabank posts deposits by 5pm on the day the check was deposited.

You may receive the deposit earlier or later depending on a few factors, such as the affiliation with the other bank, your account standing, and more. It is also likely that a portion of the check will be available for immediate use, while the rest will be available within 24 hours.

The same restrictions apply about deposits on bank holidays and weekends, so keep that in mind when depositing the check.

Does Metabank deposit on Saturdays?

Metabank will accept deposits on Saturdays, but you may not see all of the money available in your account until Monday.

A portion of the deposit may be made available as a convenience, but the check will not be cleared and completely available until one business day after the deposit is made.

How long does Metabank take to deposit tax refund?

It will take the same amount of time to deposit a tax refund as any other type of regular deposit at Metabank. Generally, this will time will be within 24 – 48 hours.

The majority of the time you will spend waiting for your tax refund is how long it takes the federal or state government to process your refund. As soon as the refund is processed and sent to your bank for a deposit, you can expect the funds to be available within the normal waiting period.

Generally, receiving your tax refund via direct deposit is the quickest way to get your refund.

How much money can you overdraft with Metabank?

Metabank does not provide a specific amount of how money you can overdraft, so we recommend calling since the amount may be different for each account holder.

There are a lot of rules and regulations to be eligible for the service and it should only be used as a last resort. The eligibility for overdraft protection from Metabank can be found here.

What is Metabank refund advance?

Metabank refund advance is an optional tax refund related loan that Metabank offers to its customers. If you are expecting a tax refund, but can’t wait for the government to process, you can receive a refund advance from Metabank.

There are rules and eligibility requirements, so be sure to read up on the service before fully relying on it. You can read more about it here or call Metabank to get more information.

Why did Metabank deny my refund advance?

Metabank may have denied your refund advance for any number of reasons, including your account standing, your expected tax refund, and past account transaction history and related information.

You should call Metabank to get information specific to your refund advance requested and why it was denied. You can contact Metabank via the Contact Us page on their Refund Advantage website.

Can Metabank be garnished?

Yes, if a creditor gets a judgement against you, then your bank account with Metabank can be garnished according to findings of the judgement.

Metabank is a federally insured and regulated bank and as a result, they must comply with all federal rules and regulations, including legally obtained garnishments.

Who is Metabank affiliated with?

Metabank is affiliated with Meta Financial Group, which is its parent company and a publicly traded financial holding company based in South Dakota.

Meta Financial Group trades under the ticker CASH on the NASDAQ. It has no affiliation or relation to Meta, the company formerly known as Facebook.

Does Jackson Hewitt use Metabank?

Yes, Jackson Hewitt works with Metabank to offer a Refund Advance loan to Jackson Hewitt and Metabank customers.

You can also receive a direct deposit to your Metabank account from any tax related Jackson Hewitt service. Because every client is different, you should talk with both Metabank and your Jackson Hewitt representative before making any changes.

You can read more about the partnership between Jackson Hewitt and Metabank.

Does H&R Block use Metabank?

Yes, H&R Block works with Metabank for a number of tax related services, such as tax refund transfer services, refund advances, and tax office business loans.

You can read more about the partnership between Metabank and H&R Block on the Metabank Tax Services page located here.

Can Metabank use Zelle?

Currently, Metabank is not listed as one of the banking partners for the Zelle app. There is no information on when this may change.

Zelle works with many different banking and financial institutions, however Metabank is not currently supported per the financial partners page.

Where can you cash a Metabank check?

Since Metabank is a federally recognized financial institution, you should be able to cash a Metabank check at any other federally approved financial institution or check cashing business.

As long as you are trying to cash the Metabank check at a financial institution federally recognized by the United States, you should have no issue cashing or depositing a Metabank check.

Does Metabank accept PPP loans?

During the Covid pandemic, Metabank was not accepting applications for the federally approved PPP loan.

That loan is no longer available, but when it was being issued to US based businesses, Metabank was not one of the approved financial institutions to apply for the PPP loan. However, if you received the loan via another bank you were able to deposit that money into a Metabank account.

Does Metabank give loans?

Yes, Metabank offers both consumer and commercial loans as part of its financial services offerings.

Additional information can be found by calling or visiting your local branch. There is also information on their website for consumer loans and commercial loans.

Conclusion

There is a lot to know about Metabank and its many financial service offerings. If you are a consumer of the bank, there is a lot to know about direct deposits, tax refunds, personal loans, and more. Metabank has been providing these types of services since the 1950s and continues to be a pillar of finance in South Dakota and the surrounding areas.

If you are a business looking for commercial financial services, you can find more information on their website or by visiting your local branch.

We hope this article was helpful in answering the most common questions about Metabank and their financial service offerings.

Finance